Issue triage and access
Clarify the reported activity, affected areas, building contact and resident or contractor access before attendance.
- Common area and lot context
- Access requirements confirmed
- Urgency and evidence reviewed
For strata and property managers
One building. Many stakeholders. One clear action plan.
Practical pest management across common areas, tenancies and shared building risks—with coordinated access, direct communication and a record the manager, committee and contractors can act on.
COMMON AREA + TENANCYACCESS COORDINATIONPHOTO-BACKED FINDINGSMANAGER-READY ACTIONS
01 / Scope
Find where the issue starts—not only where it was reported.
A complaint in one lot can involve shared services, waste areas, roof voids, gardens or adjoining tenancies. CoWest reviews the connected building risks and documents what should happen next.
Building-risk inspection
Inspect activity, entry routes, moisture, waste, shared services and the conditions that may connect multiple areas.
- Rodent and insect evidence
- Shared service penetrations
- Roof, waste and external risks
Control and action report
Complete suitable treatment and provide findings that separate immediate control from building or housekeeping actions.
- Photo-backed Formitize report
- Proofing and maintenance priorities
- Recommended follow-up
02 / Process
A clear path from complaint to close-out.
Strata work succeeds when the issue, access and responsible next actions are coordinated. CoWest gives the manager one direct contact and a useful record after attendance.
Send the building brief
Provide the address, affected area or lots, pest evidence, access contact, preferred timing and any resident photographs.
Trace and treat
Inspect the reported zone and relevant connected risks, then complete suitable monitoring or treatment within the agreed scope.
Report and coordinate
Record findings, photographs and follow-up actions for management, residents, cleaners, maintenance or other contractors.
L011714Victorian pest-control licence
$20MPublic liability insurance
FormitizePhoto-backed digital reporting
10+ yearsDirect industry experience
03 / Built for your site
Built for managed buildings.
A direct, documented service for managers who need to coordinate occupants and show what was found, treated and recommended.
Strata and owners corporationsCommon-area and building-risk pest programs with manager-ready records.
Apartment and townhouse communitiesAssessment across shared services, waste zones, roof spaces, gardens and affected lots where access is approved.
Mixed-use propertiesConnected risk review across residential, retail, food and shared back-of-house areas.
Property and facilities managersOne contact for access coordination, attendance, findings and recommended follow-up.
04 / Frequently asked
Clear answers before booking.
For a site-specific recommendation, call Simon directly on 0447 854 018.
Can CoWest inspect both common areas and individual lots?
Yes, where the requested scope and access allow it. Provide the affected areas, relevant lot contacts and common-area access details so the inspection can be coordinated efficiently.
Can you tell us whether the owners corporation or lot owner is responsible?
CoWest can document pest evidence, likely access routes and relevant building conditions. Responsibility for works should be determined by the strata manager or owners corporation using the building documents and appropriate professional advice.
What should a strata manager send before attendance?
Send the property address, pest type or evidence, affected area or lots, access contact, preferred timing, resident photos and any previous service information that may help trace the issue.
Do you provide a report for the strata file?
Yes. CoWest uses Formitize for photo-backed findings, service records and practical recommendations where relevant to the agreed scope.
Can CoWest provide a regular program across multiple properties?
Yes. Service frequency and reporting can be shaped around the property type, pest pressure, access needs and portfolio requirements.
06 / Next step
Send the address, affected area and access contact.
Add any resident photographs, previous reports, preferred timing and the outcome the manager needs. CoWest will confirm the practical next step.